Lies, mismanagement, more lies, rebranding and manipulation of franchisee territories - Anonymous employee Matco Tools Employee Review

-Manipulated head count (less than promised) -Churning of franchises -Manipulation of success rate data (failure in the first six months excluded from formula) -Debt Trapping tactics to franchises (up to $4,000/month) -Minimal support system by unqualified managers -Delivery of product issues (FDD states Matco is not responsible for a lack of fulfillment) -All product other than toolboxes are rebranded and marked up over 300% to franchisees -Distributor margins well below other tool franchises -Went years without hardline product after losing its largest supplier and took no accountability