EDG - Application Support Engineer - EDG Manager MathWorks Employee Review

5.0
Mar 20, 2018
Recommend
CEO approval
Business Outlook

Pros

* EDG is a highly selective group that targets the strongest and most qualified engineers and computer scientists from top universities. * EDG engineers have the opportunity to work on exciting projects throughout the technical teams at MathWorks. The projects are self selected. * EDG engineers are mentored and have extensive training opportunities to further hone their technical and soft skills. * EDG provides each engineer with opportunities to explore teams at MathWorks. * EDG engineers have an established network of peers and colleagues throughout MathWorks. * Each engineer's experience in EDG is unique and customized to each individual. * New team members spend about 12-18 months on average working in EDG (Engineering Development Group). This time is spent contributing to projects, working with multiple teams, building a network of colleagues, and further honing technical and leadership skills. * Career Opportunities are plentiful with many EDG engineers transfer into a wide range of technical roles through the company. * Compensation is reviewed at least annually as well as when an EDG engineer transfers into another group, to ensure equity. Bonuses are based on performance and have been paid out quarterly consistently. * Managers are very flexible with regards to your personal schedule and requests for time off.

Cons

* The Application Support Engineer role in EDG is very challenging and requires a strong combination of technical skills, leadership skills, time management, and customer facing skills. * Some consider working with the customers and providing application support on complex technical problems a con. Managers at MathWorks consider it a strategic advantage that enables MathWorks' engineers to understand the customer perspective for the products they are developing. * The EDG experience is what each engineer makes of it. This model works for engineers who have a strong technical background, are independent, and demonstrate strong time management and initiative in their work. For engineers who want their work assigned and detailed instructions, it may not be the right fit.

Explore other reviews about MathWorks

5.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company places a strong emphasis on continuous learning and professional growth, with clear encouragement for employees to develop their skills over time. There are frequent, fun company events that help build connections across teams and contribute to a genuinely friendly and collaborative culture. Overall, the organization takes a very staff-focused approach, prioritizing employee well-being and fostering an environment where people feel supported and valued.

Cons

With a globally distributed workforce, it can sometimes be challenging to coordinate schedules or connect in person with colleagues.

4.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

MathWorks has traditionally had a strong employee-first culture, and that largely starts at the top. The company genuinely cares about employee well-being and offers one of the better benefits packages in the industry. Free breakfast and lunch, generous health insurance, a strong 401(k) match, every-other-year company outings, and unlimited sick time are all meaningful perks that employees appreciate. The work-life balance is generally good, and the company provides a stable, low-stress environment compared to many tech companies. Many employees stay for 10, 15, or even 20+ years, which speaks to the company's stability and culture.

Cons

As the company has grown, the employee-first mentality that once distinguished MathWorks feels less prominent than it used to. Decision-making can be slow, with multiple layers of review and a significant amount of bureaucracy. The company tends to be conservative and prefers following proven market trends rather than leading them or rapidly adopting new technologies. While MathWorks promotes the idea of being a "rational workplace," there is often a strong preference for following established rules and precedent. In some cases, this can make the organization less flexible and less willing to adapt decisions to specific circumstances, even when doing so would appear to be the more rational outcome. Career growth can also be challenging. Because many employees have long tenures, opportunities for promotion and advancement may be limited, especially for those looking to progress quickly. This can be frustrating for ambitious employees seeking accelerated career development. I would be less likely to recommend MathWorks as a first employer for early-career engineers looking for rapid skill development, frequent promotions, significant ownership, and experience in a fast-moving environment. The company excels at providing a stable and comfortable long-term career, but may not be the best place for those seeking accelerated professional growth early in their careers.

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