Strong in marketing, weak in everything else... - Anonymous employee Mattermark Employee Review

1.0
Mar 17, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are passionate about a particular area and that happens to coincide with your role, you'll have a lot of opportunity to drive things forward. However if your daily work is impacted by things outside of your role or by poor decisions from above, you basically have to grin and bear it. So it's worth considering if you have room to grow within your role.

Cons

The marketing is very strong: "we're going to use machine learning to solve the hundreds of business analysts" problem that our competitors have. That sounds great and it's a really great idea. However, the implementation of that is lagging. Simply look at the teams page to see how much the company has invested in machine learning. Go to LinkedIn and see who has joined and left. To make the idea a reality will require a huge investment in machine learning. Take a look at the team page and compare the size of the data team to the machine learning team. The company is very heavy on personal relations. On the surface, this seems fine however there is a convoluted collection of cliques. One clique is friends of the founders. It was interesting seeing them join and then get invited to management-only meetings. That doesn't happen now -- it's probably been moved to private chat channels. Communication is overall extremely poor. At first, the Friday meetings seem great however eventually you realize that it is just a "roll out the employees and force them to listen to what should be a 5 minute email". The only transparency is around burn rate and sales. It's great to have but it's not enough and the forced nature of the meeting is silly. Chronic issues like the office temperature regularly shooting up to 80 degrees go unaddressed for months if not years. As an employee, it was a very odd experience. It's as if the people leading this have no clue about basic operation needs. On the engineering side, you'll find ownership extends to code reviews. Work between team members is poorly coordinated. The product team likes doing big reveals and not involving the engineering team beyond implementation. If you care about driving things forward rapidly in a way that grows values, you're going to step on toes and the inexperience of the management team will bite you. And that really sums it all up. Strong and sometimes vicious "in" group, lots of group thinking, apparently a fair amount of communication out band, strong marketing, weak implementation and strained relations between the employees. If you can handle all of that, the pay and benefits are great -- options a little weak.

Explore other reviews about Mattermark

5.0
Jun 16, 2016
Recommend
CEO approval
Business Outlook

Pros

The people I work with are intelligent, diverse, creative, compassionate, friendly, and driven. I feel like we make real progress on our objectives on a weekly basis. Modernization of tooling (Docker, Mesos, Elasticbeanstalk) has made it much easier to be an effective engineer.

Cons

The office can be a loud place to work. There are not enough restrooms to accommodate everyone at peak times.

2
4.0
May 31, 2017
Recommend
CEO approval
Business Outlook

Pros

Warm culture of encouraging colleagues that comes along with an amazing office and location. In my tenure there I was never micro managed and was allowed the space to create my own approach and control my own schedule.

Cons

Lack of coaching, and minimal support from the sales manager. There was only one while I was there, he was a tall guy who seemed like he was overwhelmed from the start and inexplicably timid like he'd been completely defeated at his previous company. In any case, there wasn't much in the way of helping to close deals. The product itself was nice, but it was stuck in between niches. It was too high priced for SMB and not deep enough to compete with more robust products for mid-market/enterprise accounts. Additionally, it's product's purpose had somewhat of an identity crisis. They tried to pivot towards a sales use case but didn't want to provide contact information to be of value in that regard.

1
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