Pros
-Interacting with many different customers daily, getting to know regulars -Pretty cheap insurance (medical, vision, and dental) -Holiday club -Half off food/beverage (free refill daily) -Gas discounts -Profit sharing - Freebies for some of the new products arriving -Can be very fun and bubbly when people aren't feeling overworked/underappreciated -401K
Cons
- Used to have competitive wages compared to other places, Not anymore. You can go basically anywhere else and start at a higher wage. - Preaching about employee loyalty yet there are rarely options to move up in the company, and if there are, you need to live near SLC or be willing to travel 70% of your time. - Wage caps for store level employees. - Not holding certain store directors accountable for bad actions, retaliation, attitude, or creating a hostile work environment. Any issues brought up to district managers are shrugged off. - Micromanaging every aspect of the kitchen, except making sure the store director is scheduling enough people back there for things to get done to the Maverik standard. - Not listening when employees do give feedback. Nothing gets done after engagement surveys, even if the majority of store level employees are expressing an issue. - Always a 'but' to every positive thing said, wrecking any confidence anyone has in doing their job. - Only getting two weeks of PTO after you've been there 3-10 years is insane. People can't take time off for fear of needing their PTO if they happen to be sick. More PTO has been proven to lessen the burnout of employees. Companies who give more PTO tend to find that employees take PTO less often. - Making the same mistakes over and over again every few years. We had brisket chili before. Didn't sell. Discontinued. Now it's back again, years later. Not selling, yet again. -Abrupt changes that store level employees can see will fail from ten miles away are exhausting. - Hardly a work life balance. Understaffed stores, expecting people to drop prior engagements to come in and cover for people. Refusing any overtime when sometimes that's what it would take to keep the store afloat. - Working weekends and holidays. It's a fight every year around the holidays because everyone has a family that they want to be home with instead of at work. - Not the same standards for corporate level employees as store level. We are expected to be perfect, if not, we're told to push them out. But there are people that are so far removed making decisions that are frankly a complete waste of time (I'm sorry, zenput tasks are not and should not be my priority. We have food standards to follow and people to feed) - Hours get cut majorly every winter. I understand it's a slow time, however, again, you want people dedicated to the company. People can't stay only working 30 hours on this wage, they shouldn't have to worry every winter that they'll get their hours cut and not be able to afford their bills.