They don’t care if you have a concussion or hurt yourself, Always busy on verge of uncontrollable chaos but a step before that, regional manager wants you to move #’s and lose profit to make customers happy, store manager gets upset if you adjust profit margins to prevent bad review from bad experience, mechanics and/or tire techs can be 3rd string quality and you can get in trouble if they lose the keys after they take them, charging customers for things they didn’t get changed or done(TPMS valves and alignment machine) to prevent bad reviews but keep profits up