Success Driven Employer - Call Center Manager Mavis Tire Employee Review

Good pay rate with bonuses, great management, career advancement

Hours are long, hot in the summer

It’s fun to work with the customers and learn about different Tires, learning to recognize quality product over junk and being able to communicate same to customers.

There could be a significant amount of Micro-Management They may promote people with much less experience over others who have been there awhile People who are relatively inexperienced may “Coach” people w/ much MORE experience. A “Trainer” may train the same person who trained them. You may work here awhile and earn the same base pay as someone starting tomorrow. They may tell you to do something one way, 2 weeks later tell you to do it another way and in the 3rd week tell you to go back to the original way. They may want you to follow an established set of guidelines until otherwise. They may use their telephone system to filter calls from more affluent areas to certain individuals and less affluent areas to other individuals.