Hard work pays off - Account Manager Maxim Healthcare Employee Review

4.0
Jul 18, 2016
Recommend
CEO approval
Business Outlook

Pros

To preface: I work as an internal Maxim employee; stared as a Recruiter and grew into management. External employees (clinical healthcare professionals, such as nurses) will have a completely different viewpoint in these Glassdoor reviews than an internal employee. I hope this helps those of you who are searching for your next career move. Just like any good job, you should get what you put into it. Work hard, play hard, create your career. This is definitely the case with Maxim. Whether you come straight from college or have plenty of work experience under your belt, this company has the caring and resources to offer a true career and not just another job. Not only do various opportunities exist for career growth, the company focuses on exposing you to various career paths instead of a single line of succession. I've personally known several individuals within Maxim who actually created their next position by identifying an area for opportunity and presenting it to leadership. This type of drive is respected; when I was interviewing for my entry-level Recruiter position, I was [respectfully] clear that I was not there to be a Recruiter forever. If you have the aptitude to succeed, you have the opportunity to do great things. Aside from the professional development opportunities, other pros include: contributing to quality patient care, helping others find new employment opportunities, community involvement, competitive pay, a dynamic work environment, and you'll have no shortage of funny and touching stories to tell your friends and family.

Cons

Make no mistake: this work can be very challenging. When you are in the business of hiring and managing employees, there are plenty of variables that will leave you with good days and bad days. You will get frustrated, you will get discouraged, and at some point you will wonder, "is this the right job for me?" Your first six months or so will require perseverance. However, the positive here is that a trying environment like this typically weeds-out coworkers who may not have the drive to work as hard as you. There will likely be days with long hours; no successful person strictly works 9-5, Mon-Fri. There are busy times and slow times, but a solid work/life balance is easily obtainable. For Recruiters, on-call can be tiring. The on-call requirement should be no mystery to anyone interviewing for a Recruiter position though; you are told about it in your first phone interview with the company! Regardless, you'll see no shortage of reviews that complain about how awful call is. I totally sympathize with this, but you have to put-in your dues in all careers.

Explore other reviews about Maxim Healthcare

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Wants BTs to succeed and instead of firing, will send trainers. Weekly pay

Cons

They do not offer holiday pay.

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Stable healthcare company with established reputation * Maxim Healthcare Services is well-known in healthcare staffing and home healthcare, so there is job security and established systems. 2. Strong administrative/coordinator experience * Great resume builder for future roles in operations, healthcare administration, recruiting, account management, or project coordination. 3. Relationship-building role * You work closely with families, caregivers, nurses, and clients, which builds strong customer service and communication skills. 4. Mission-driven work * You are helping coordinate care for families who genuinely need support, which can feel meaningful. 5. Potential growth opportunities * Can move into recruiting, branch leadership, healthcare operations, account management, or regional leadership. 6. Structured office environment * Predictable tasks, processes, scheduling, documentation, client communication. 7. Benefits and corporate structure * Usually offers PTO, healthcare benefits, 401(k), and more stability than smaller companies.

Cons

1. High stress / constant urgency * Healthcare staffing often means call-outs, last-minute schedule changes, unhappy families, and scrambling to fill shifts. 2. Heavy phone and email volume * Much of the day can be reactive rather than proactive. 3. Limited flexibility * Often requires strict office hours (commonly 8–5), which can be hard when balancing kids and school pickup schedules. 4. Emotional burnout * Working with patients, families, and caregivers can become emotionally draining over time. 5. Staffing shortages = pressure * If nurses/caregivers call off, coordinators are often responsible for solving the issue immediately. 6. Can feel repetitive * Scheduling, documentation, follow-up calls, and compliance tasks can become routine. 7. Compensation may not match stress level * Depending on market/location, pay can sometimes feel low compared with workload.

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