A lot of work and little support - Anonymous employee Maxim Healthcare Employee Review

1.0
Jan 6, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers were nice to work with on a daily basis.

Cons

Be prepared to have little work life balance as this job is basically 3 jobs in 1. There's a lot to do everyday and never feels like there's any direction. There is a lot of emotional baggage that gets dumped on you as there's a lot families that you work with in very delicate situations. There's very little training to handle these types of delicate situations. It's sad to see client and providers viewed as a number rather than an actual human being. Maxim mostly cares about spread more than anything. Management plays favorites towards certain providers and internal staff so if you're on their good side then you're good but the moment things get dicey it goes down hill pretty quick. Overall, this job ruined my mental health and I can't disagree more with how things are run not only at an office level but corporate level too. Field support is also very underpaid compared to market value.

avatar
Maxim Healthcare Response
4y
Thank you for your feedback! We value the candid feedback of our employees to help us continuously improve. If you have any additional feedback on how we could have improved your experience, we encourage you to call our 24/7 Integrity Hotline at 1-866-469-9449 to file a report with our corporate office.

Explore other reviews about Maxim Healthcare

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, great office staff, great patients and families

Cons

Health insurance is a little expensive and there's limited options

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Stable healthcare company with established reputation * Maxim Healthcare Services is well-known in healthcare staffing and home healthcare, so there is job security and established systems. 2. Strong administrative/coordinator experience * Great resume builder for future roles in operations, healthcare administration, recruiting, account management, or project coordination. 3. Relationship-building role * You work closely with families, caregivers, nurses, and clients, which builds strong customer service and communication skills. 4. Mission-driven work * You are helping coordinate care for families who genuinely need support, which can feel meaningful. 5. Potential growth opportunities * Can move into recruiting, branch leadership, healthcare operations, account management, or regional leadership. 6. Structured office environment * Predictable tasks, processes, scheduling, documentation, client communication. 7. Benefits and corporate structure * Usually offers PTO, healthcare benefits, 401(k), and more stability than smaller companies.

Cons

1. High stress / constant urgency * Healthcare staffing often means call-outs, last-minute schedule changes, unhappy families, and scrambling to fill shifts. 2. Heavy phone and email volume * Much of the day can be reactive rather than proactive. 3. Limited flexibility * Often requires strict office hours (commonly 8–5), which can be hard when balancing kids and school pickup schedules. 4. Emotional burnout * Working with patients, families, and caregivers can become emotionally draining over time. 5. Staffing shortages = pressure * If nurses/caregivers call off, coordinators are often responsible for solving the issue immediately. 6. Can feel repetitive * Scheduling, documentation, follow-up calls, and compliance tasks can become routine. 7. Compensation may not match stress level * Depending on market/location, pay can sometimes feel low compared with workload.

See reviews by: Helpful|Rating|Date|All