Great learning experience... Not a place to stay for long - CHHA Maxim Healthcare Employee Review

1.0
Feb 24, 2011
Recommend
CEO approval
Business Outlook

Pros

The patients are amazing people. The recruiters and other staff are usually friendly.

Cons

If you work as a CNA, LPN, RN with Maxim. Expect your phone to ring multiple times each day (on average 5 or 6 times), at any hour of the day (I have received calls passed 11o'clock at night on my ONE day off a week) for an unlimited number of reasons (someone called off can you pick up their shift that starts in an hour? can you meet with a new client today? call us, we have a question about scheduling you with a few different clients this month. can you do an emergency shift with a client that is 20 miles from where you are now? we have a correction for you to make in the office. yadda yadda). there is NO boundaries between your work life and your personal life. I have had them call on days where I have given them weeks heads up that I am going to a wedding in another state, it is my toddlers birthday, my mother is having surgery, I have my final exam for college classes today, whatever the case may be, yet they will still call you multiple times, sometimes multiple times within the hour to ask if you can do shifts or what not. (Granted they don't have it any easier, and it is their job, but it is just miserable to deal with). The benefits are horrible. Pay is better at other places, not competitive with wages at all. The only reason I stay is because I have bonded so well with my clients and know they don't want to lose ANOTHER great caregiver.

Explore other reviews about Maxim Healthcare

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, great office staff, great patients and families

Cons

Health insurance is a little expensive and there's limited options

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Stable healthcare company with established reputation * Maxim Healthcare Services is well-known in healthcare staffing and home healthcare, so there is job security and established systems. 2. Strong administrative/coordinator experience * Great resume builder for future roles in operations, healthcare administration, recruiting, account management, or project coordination. 3. Relationship-building role * You work closely with families, caregivers, nurses, and clients, which builds strong customer service and communication skills. 4. Mission-driven work * You are helping coordinate care for families who genuinely need support, which can feel meaningful. 5. Potential growth opportunities * Can move into recruiting, branch leadership, healthcare operations, account management, or regional leadership. 6. Structured office environment * Predictable tasks, processes, scheduling, documentation, client communication. 7. Benefits and corporate structure * Usually offers PTO, healthcare benefits, 401(k), and more stability than smaller companies.

Cons

1. High stress / constant urgency * Healthcare staffing often means call-outs, last-minute schedule changes, unhappy families, and scrambling to fill shifts. 2. Heavy phone and email volume * Much of the day can be reactive rather than proactive. 3. Limited flexibility * Often requires strict office hours (commonly 8–5), which can be hard when balancing kids and school pickup schedules. 4. Emotional burnout * Working with patients, families, and caregivers can become emotionally draining over time. 5. Staffing shortages = pressure * If nurses/caregivers call off, coordinators are often responsible for solving the issue immediately. 6. Can feel repetitive * Scheduling, documentation, follow-up calls, and compliance tasks can become routine. 7. Compensation may not match stress level * Depending on market/location, pay can sometimes feel low compared with workload.

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