Horrible experience - Client Coordinator Maxim Healthcare Employee Review

1.0
Sep 22, 2024
Recommend
CEO approval
Business Outlook

Pros

-casual fridays -spirit week -weekly pay

Cons

Maxim has an abundance of issues. To put it plain and simple, there is way too much work and stress on a daily basis with not enough compensation. Every moment is full of panic, stress, and uncertainty. Management only cares about reaching KPI numbers rather than employees, and will do whatever they need to do to ensure you feel the weight of the task. Unprofessional employee behavior is excused due to desperation for needing work completed. The nature of the business is difficult to begin with, recruiting nurses to care for patients in the home. Interpersonal work is tricky, but management does not take action to care for employees. Burnout will occur, it is just a matter of when! If you can, avoid working here unless you enjoy having no work life balance and want to feel stress at every waking second. Key highlights -On Call -Low pay -Lunch at desk -Eavesdropping on every conversation

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Maxim Healthcare Response
1y
We're sorry to hear that you had a less-than-positive experience working as a Maxim Client Coordinator. We hear your concerns about workplace burnout and the high-stress environment that you described. If you have any additional feedback on how we could improve your experience, we encourage you to call our 24/7 Integrity Hotline at 1-866-469-9449 to file a report with our corporate office.

Explore other reviews about Maxim Healthcare

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, great office staff, great patients and families

Cons

Health insurance is a little expensive and there's limited options

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Stable healthcare company with established reputation * Maxim Healthcare Services is well-known in healthcare staffing and home healthcare, so there is job security and established systems. 2. Strong administrative/coordinator experience * Great resume builder for future roles in operations, healthcare administration, recruiting, account management, or project coordination. 3. Relationship-building role * You work closely with families, caregivers, nurses, and clients, which builds strong customer service and communication skills. 4. Mission-driven work * You are helping coordinate care for families who genuinely need support, which can feel meaningful. 5. Potential growth opportunities * Can move into recruiting, branch leadership, healthcare operations, account management, or regional leadership. 6. Structured office environment * Predictable tasks, processes, scheduling, documentation, client communication. 7. Benefits and corporate structure * Usually offers PTO, healthcare benefits, 401(k), and more stability than smaller companies.

Cons

1. High stress / constant urgency * Healthcare staffing often means call-outs, last-minute schedule changes, unhappy families, and scrambling to fill shifts. 2. Heavy phone and email volume * Much of the day can be reactive rather than proactive. 3. Limited flexibility * Often requires strict office hours (commonly 8–5), which can be hard when balancing kids and school pickup schedules. 4. Emotional burnout * Working with patients, families, and caregivers can become emotionally draining over time. 5. Staffing shortages = pressure * If nurses/caregivers call off, coordinators are often responsible for solving the issue immediately. 6. Can feel repetitive * Scheduling, documentation, follow-up calls, and compliance tasks can become routine. 7. Compensation may not match stress level * Depending on market/location, pay can sometimes feel low compared with workload.

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