CALL CENTER REPRESENTATIVE - Call Center Representative Maximus Employee Review

1.0
Nov 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Coworkers are pleasant and friendly. I have thoroughly enjoyed the time I had making friends and training the new employees. The best Supervisor they had passed away. She was amazing and understanding. She was fair and upfront.

Cons

Management is biased, rude, condescending, unprofessional, uneducated, and favors backbiting and routinely forces employees into submission and mentally abuse anyone who has more education, drive or common sense than their own. If I could have not even marked a star or had stars to the negative, i would have utilized that option. No one within the management and quality control is on the same page when it comes to any kind of expectations or requirements. The management is far from being upfront with the employees. The favor they show to the employees who have collapsed into submission is downright deranged. They will pull you into the office and demand you end any friendships that you have built, because they are your coworkers, not friends.

Explore other reviews about Maximus

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is decent for the job.

Cons

You have to work every day.

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote if available but a lot of favoritism’s

Cons

No benefits, bad health benefits not ideal micro management

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