Not customer service - Customer Service Representative Maximus Employee Review

3.0
Jul 19, 2018
Recommend
CEO approval
Business Outlook

Pros

There is a possibility to meet some nice people.

Cons

The majority of the staff is young HIGHLY unprofessional. There is a revolving door in the "customer service" department. In training, you are told that you are NOT providing customer service. Management doesn't show appreciation to loyal professional employees. It is a bit of a popularity contest.

Explore other reviews about Maximus

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

This company allows me to be who I am and gives me the freedom to learn the way I wanna learn

Cons

Just basically that it’s corporate and there’s a chain of title

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Incentives and unlimited OT

Cons

Laid off out of no where, the entire Medical Records Department

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