Worst company I have ever worked for. They want you to follow their rules until they need you to break rules for them. - Customer Service Representative II Maximus Employee Review

1.0
Apr 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Set schedule No overtime Did not work weekends Weekly meeting with supervisor Read from set scripts

Cons

Supervisors set own rules Unknown upper management No overtime allowed Can fire you based on popularity Grading system very subjective

Explore other reviews about Maximus

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

This company allows me to be who I am and gives me the freedom to learn the way I wanna learn

Cons

Just basically that it’s corporate and there’s a chain of title

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Incentives and unlimited OT

Cons

Laid off out of no where, the entire Medical Records Department

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