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      Maximus

      Engaged Employer

      Maximus reviews

      Job - Customer Service Representative Maximus Employee Review

      1.0
      Oct 21, 2020
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job is fairly simple and easy to be trained on.

      Cons

      The benefits package, pay, work from home status, and covid 19 policies are often confusing and or misrepresented and employees are often lied to during the hiring and training process. During open enrollment they hire a ton of people and will threaten to fire you for attendance and adherence even when the situation is unavoidable.

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      Maximus Response
      5y
      Thank you for taking the time to post a review. We appreciate your feedback and welcome any additional suggestions you may have for improving our employee's experience. Please send us an email to feedback@maximus.com.

      Explore other reviews about Maximus

      5.0
      Jul 3, 2026
      Business and outreach coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company allows me to be who I am and gives me the freedom to learn the way I wanna learn

      Cons

      Just basically that it’s corporate and there’s a chain of title

      4.0
      Jul 9, 2026
      Physician consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      People work with , interesting work

      Cons

      Dependency on contracts for continued employment

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