Maximus

Enjoyed my time there, Stressful calls - Customer Service Representative Maximus Employee Review

4.0

Jan 10, 2021

Recommend

CEO approval

Business Outlook

Pros

They have a great training program in my opinion. I enjoyed my training experience as well as the process going into being a transferred employee. The overtime is optional, the pay is okay, and the atmosphere isn't terrible. Some of the employees there, or most of them, are quite nice people.

Cons

A lot of tough calls, with clients who range from rude, unhappy, angry and furious, with the occasional pleasant caller. The regular plugging in and working there can make you feel like you're actually dying just a bit every day.

Maximus Response

We thank you for taking the time to share your experience and are pleased to hear about your positive onboarding experience. We understand that customer service positions can be both rewarding and challenging. It's important that we hear from employees across the company. If you have any additional suggestions for how we can improve, please send us an email at feedback@maximus.com.

Enjoyed my time there, Stressful calls - Customer Service Representative Maximus Employee Review

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