Difficult and stressful job - Customer Service Representative Maximus Employee Review

2.0
Apr 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Guaranteed 40 hours work week for full time

Cons

Poor training Dealing with rude and sometimes mean callers Feeling unprepared to handle calls due to poor training Unrealistic expectations High stress

avatar
Maximus Response
5y
We value our employees' voices and thank you for sharing your experience. Our goal is to provide a supportive and engaging work environment for our employees and the work setting you describe does not reflect those efforts. If you feel comfortable sharing any additional suggestions or details, we would like to hear from you at feedback@maximus.com. All messages are treated confidentially.

Explore other reviews about Maximus

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

This company allows me to be who I am and gives me the freedom to learn the way I wanna learn

Cons

Just basically that it’s corporate and there’s a chain of title

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

People work with , interesting work

Cons

Dependency on contracts for continued employment

See reviews by: Helpful|Rating|Date|All