This job has gone extremely downhill within the past year. When corona first hit they tried to say we still had to do home visits. Then when we freaked out they kept us home. Now, the micromanaging is extreme. Just 4 months ago we were told we were getting kudos from OLTL for doing the best we have ever done. Now, they are trying to make us do home visits again and are consistently evading questions about safety that are posed to them. They try to prevent employees from discussing with each other workplace issues, safety issues, etc. More and more work is being piled on us, we are being given less time to complete it, and we are expected to make zero errors while processing 3-4 cases a day. We were actually told we were to be written up if we made a typo while typing someone's SSN. all the while our compensation remains unchanged. We went from "doing the best we have ever done" to upper mgmt being extremely punitive and wanting us to account for every single minute of the day. We are also expected to work through lunch and breaks. Our days are scheduled for us without breaks.
