customer service representative I - Anonymous employee Maximus Employee Review

1.0
Apr 19, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay, lots of o/t available

Cons

Upper management treats you poorly, don't care about employees, promise you a long term job but then lay everyone off. Also the systems you need to use always go down and customers get upset.

Explore other reviews about Maximus

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Cons

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

This company allows me to be who I am and gives me the freedom to learn the way I wanna learn

Cons

Just basically that it’s corporate and there’s a chain of title

See reviews by: Helpful|Rating|Date|All