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      Maximus

      Engaged Employer

      Maximus reviews

      Worst place ever, good pay but no work - Customer Service Representative (CSR) Maximus Employee Review

      1.0
      Jun 1, 2022
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      has excellent pay, training is good

      Cons

      pretty much tell u in trg that if queues get slow you'll be moved. well they got slow and we're just on call, forever, with their seniority for work based on hours most never get enough hours to apply for other jobs or get actual work

      Explore other reviews about Maximus

      5.0
      Jun 2, 2026
      Client support iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

      Cons

      Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

      4.0
      Jul 6, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy calls, extra incentive for healthcare

      Cons

      poor and rushed training. Laid off out of no where because they overhired.

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