Customer Service Representative - Customer Service Representative Maximus Employee Review

1.0
Aug 30, 2015
Recommend
CEO approval
Business Outlook

Pros

0, Zero, none, nop. Don't even think about it

Cons

14.5 per hour only, with no sick pay, no vacation, no 401k and nothing but only 14.5 per hour wage with 30% taxes. None stop phones call and no more than 5 minutes bathroom break. Half hour lunch break, if you happen to late for 3 mins. someone will hunt you down. There is absolutely no over-time pay and they always tell you overtime hours will be convert to early leave if they are FREE, but they are never FREE. Yes there moving up, only and only if you can take 14.5/hr with no benefit for 2 years and make no mistake. You have a chance to become a lead.

Explore other reviews about Maximus

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Cons

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

This company allows me to be who I am and gives me the freedom to learn the way I wanna learn

Cons

Just basically that it’s corporate and there’s a chain of title

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