Cool - Customer Service Advisor Maximus Employee Review

3.0
Jul 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Nice company good pay for starting

Cons

Can get super busy and customers can be very horrible

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Maximus Response
3y
Thank you for your review! We’re glad to hear that you are enjoying your time at Maximus. We are incredibly proud of the important work our colleagues do and know it can be challenging at times. It’s why we work hard to create a great work environment and offer a range of tools, resources and support to help colleagues succeed in their roles. We know there is always more we can do and are always looking for ways to improve as an organisation. We'd like to hear more about your time at Maximus so that we can continue to make positive changes. If you'd like to share more with us, please email feedback@maximusuk.co.uk and we'll be in touch.

Explore other reviews about Maximus

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay Benefits Family oriented Flexibility Work/Home life

Cons

Nothing really, it's a really great company

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid Holidays, a good amount of sick pto and regular pto.

Cons

They have been doing a few rounds of layoffs and not hiring new staff. I feel more like a number than an actual person. They removed the incentive program and keep pushing for better numbers, but there is no drive to do so.

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