Customer Service Rep - Anonymous employee Maximus Employee Review

2.0
Mar 3, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Guaranteed 40 hours, great benefits and compensation, that's about it.

Cons

Stressful work environment. Management and supervisors provide no motivation to employees. Favoritism allows inexperienced and under qualified agents to be hired as supervisors. Needs a better point system as this job will slowly eat away at your motivation and morale. Company does nothing to make employees feel appreciated for their very hard work.

Explore other reviews about Maximus

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay Benefits Family oriented Flexibility Work/Home life

Cons

Nothing really, it's a really great company

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid Holidays, a good amount of sick pto and regular pto.

Cons

They have been doing a few rounds of layoffs and not hiring new staff. I feel more like a number than an actual person. They removed the incentive program and keep pushing for better numbers, but there is no drive to do so.

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