IF your a robot you're going to love this place! - Enrollment Broker Maximus Employee Review

2.0
Mar 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Good pay and business casual dress. You go thru a 4 week training which was intense but the trainers made it a fun environment.

Cons

We are supposed to have what they call on the job training for 3 weeks after the initial 4 weeks. They kept trying to get you off the OJT time frame and then give you about 2 weeks to not make any mistakes. If you like following a script when talking to Medicaid clients and sounding like a robot you will do fine. God forbid that you show any personality and empathy with the client.

Explore other reviews about Maximus

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Cons

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Had a few really exceptional coworkers

Cons

One reason I was hired was to bring in new ideas and work approaches; however, when I tried implementing anything new, some of the “old school higher-ups” would balk and were never open to anything new or better. My management just looked the other way and didn’t support me. As for training, I wasn’t offered much in the way of onboarding other than being told to read a lengthy “standard operating procedures” document. No real opportunities were offered to shadow anyone so I could learn in real-time. A typical work week was 60+ hours and often stretched to 70+. It was exhausting and demoralizing. The job was not sustainable and I’ve never been more relieved to be done with a place. I cannot recommend Maximus as a place to grow your skills or to give your time. Turnover seems to be relatively high at Maximus and there are far better places to work.

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