Pros
I loved working with patients on the phone especially since I had 5 years of previous scheduling experience working at the Hospital and ED discharge desk. I worked for the next 5 years at the Arrowhead Family Medicine office.
Cons
Unfortunately, my husband passed away unexpectedly in June of 2015. This same Friday, my supervisor of 5 years relinquished the Arrowhead site to a former Supervisor who chose to write me up for all my tardies and/or absences that my former Supervisor worked with me on. I took 5 1/2 months off on personal leave to attend to my 2 children who at the time were 13, and 17. Additionally, I had my disabled parent living with me and for whom I needed to take care of as well. After returning to work in January of 2016, and attending the funeral of my mother-in-law. I was immediately reminded that I was on my first written warning and that any further tardies or absences would not be tolerated. In August, 2016, my daughter returned to school to start her first year in high school. She missed her ride and I had to take her to school and sign her in. Upon arrival, my supervisor, Linda Hallett, glared at me and I knew it would probably be my last day. I workded the entire day that Friday. At 4:45pm, she called me into her office to terminate me, she put her hands on me and tried to make me sit down to offer me some "resources". She fired me 10 years to my service month, knowing that not only did I lose my husband, but I lost my mother-in-law in December 2015, My cousin in March of 2016 and My father in law in July 2016. My daughter was suicidal for the first 6 months after her father died and my 17 year old son did not speak about his father for almost 2 years. She never gave me credit for the great accomplishments I did achieve in my 10 years with Mayo Clinic and, ironically, she retired 6 weeks after terminating my employment and to top it off...she made me ineligible for re-hire.