Pros
Great benefits - the 401k cannot be beat! Management is where it's at as long as you still come in wanting to work hard - but in a different way than the crew. You are in fact paid to think. It's a mind game, and it can be very stimulating. You are guaranteed to come across some of the most interesting people and you will have conversations that you will remember forever. There's always something to be done, and there are so many different things to do, you should not be bored!
Cons
Can be very stressful; it will certainly test your patience. It can also get depressing sometimes if you have a bad batch of customers or employees who just don't want to work. If you allow yourself to be walked on and used, you will be. You will be physically tired at the end of every day if you are doing the job well.