Free food but serious cleanliness and management issues - Crew Member McDonald's Employee Review

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Free food during shift when you were able to be put on break

Cons

Lack of care for basic cleanliness was common. The dispensers for sweet tea were not properly cleaned and covered, and were often full of bugs they attracted. When I brought this up to management they blew me off and acted annoyed I brought it up. They would also complain under their breath for employees briefly going to wash their hands, as required by law, after clocking in, coming back from a break, after using the restroom, and other times it was needed (such as after cleaning something or handling money before then touching food). The brooms used to clean the floors were filthy and extremely poor quality. Did not properly address employee health especially mental health (such as when they were understandably distressed by customers exhibiting very inappropriate behavior such as cursing/shouting at workers, throwing things etc)

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5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job to have at 16

Cons

Fast paced and early work hours

3.0
Jul 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

McDonald's is an exciting brand to work for with the global reach and presence. When I joined the company in 2019 it truly felt like the "McFamily" culture many who have ketchup in their veins preach. There are amazing benefits working for the company including 401k match, stock equity, and tenure based additional vacation time. The pay is also aligned with the market.

Cons

Favoritism and cliques made the Global People function feel extremely immature. Promotions were not based on merit or work product, rather who you were friends with. There were many People initiatives that were extremely unorganized and felt chaotic. Many prioritization and work eliminating efforts like offshoring parts of the HR team to Mexico City and India actually ended up adding more work to everyone's plates. Leadership took no accountability outwardly to the negative outcomes of some of these initiatives and instead would blame the HR team for not adopting, but behind closed doors admitted to the lack of planning and change management.

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