Guest Service Manager - Shift Manager McDonald's Employee Review

5.0
Sep 30, 2015
Recommend
CEO approval
Business Outlook

Pros

The customers, the crew, and the peacefulness of the community. The fact that u can rely on the crew and other managers in a tough situation to pull it together and keep it right.

Cons

Being short handed due to call outs, no shows, crew quitting, and lack of people on schedule. Trying to handle extra tasks when short and more responsiblities so u dont run ur crew into the ground.

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5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to get a start to career with good training and benefits

Cons

Long hours can be cut at any moment highly depends on your manager

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

In-store management was great, very nice and fun to work with, and was very accommodating when needed.

Cons

I was supposed to be on the official schedule after one week of working, but it took three months to be placed on the schedule, so every day I had to message the store manager to ask if I was needed to work. Once I was on the schedule, I hurt myself outside of work and had to take a day off to go to the doctor (i got someone to cover my shift), After that, I was not on the schedule anymore. I messaged the store manager, the other managers, and the scheduling manager, and after 2 months, I still wasn't on the schedule. I asked the Store manager again, and she said it was my fault I wasn't on the schedule despite the fact that I was messaging everyone I could. I then put my two weeks in because she refused to let me work.

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