My assumption of loyalty and caring of management was proven wrong at the worse time in my life - Telehealth Analyst McLeod Health Employee Review

2.0
Feb 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Positive employer reviews guarantee a % raise. Curtains management are really good people, until a certain level

Cons

- IT departments very 'clicky'. Resulting in promotions handed out to new employees being offered training for the role or just roles being specifically filled from outside the organization. - Being 'cornered' by direct supervisors and having to explain that my behavior that they found 'unacceptable' (I experienced a slight manic episode while helping a user .. who later I spoke with to apologize to; stated she just asked my manager if I was 'OK? ' because I seemed stressed when helping/training her on a device). This resulted in me having to reveal that I suffered from Bipolar 2.. this was minutes after my director stated 'I'm not saying you're crazy or bipolar. ' after I asked did a user say I seemed a little manic.. - Certain department heads openly disrespect employees under them for petty things (physical appearance for example). - After that awkward meeting I decided to meet with EAP (just in case my issues were brought up and could harm me professionally). The actual way private information shared to EAP became known & the way actual EAP employee advice was to 'man up', 'don't play the stigma', or how my feelings 'felt like paranoia'.. (the advisor I had to work with apparently 'had the same mental issue I did' and I had to speak with them about personal problems while my specific department worked with EAP on a professional level for programs... this made me 100% too uncomfortable to continue speaking with them about personal problems relating to my direct management). - Issues with direct management resulted in me having a crippling anxiety attack which forced me into FMLA for medical reasons and the way that was handled (also it being documented that my direct management being the root cause was casually ignored). No one worked with me and I was expected to maintain contact with the specific individual I felt abuse from and was the primary reason I had to have my entire medication regimen updated... I was told the individual was no longer over the department and a date was set for me to return to work .. a week before after making contact with a director I was told opposite and the individual was STILL over me. The original statement I had made about taking ANY other role within the department was 'forgotten' and shortly after I received a termination letter for 'not showing up to work'. - My medical provider(s) specifically warned that introducing the primary trigger would eventually result in the same issue... I didn't know what to do.. the whole thing resulted in me having to become an inpatient for my medication change and the 'shock' of how it was all handled had really just placed me in a state of confusion. - I had spent more than a decade as an employee with no issues untill management changed. I had been honored with a merit award by the organization and really, really loved my role with them. The way the overall management delt with the situation and the way it was handled by HR 100% surprised me. I LOVED the role as far as the actual clinical staff I was able to support and the 'good' I was able to do. It honestly hurts that I have to type this.. but someone should know.. that was my career and I thought that's where I would retire from. I'm now approaching a year unemployed and still unable to think about the 'friends' and co-workers that I worked with and rooted for while employed there. There are a lot of great people there, just be aware that there also are a lot of 'not so great people' there as well.

Explore other reviews about McLeod Health

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work! PTCU, so far has been amazing!

Cons

I have not found any so far.

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Encouraging learning environment for new APP's. Administration is always available when needed. Great starting pay and benefits. The culture is patient-centered while showing respect and encouraging growth and development of APP's. I love my career with McLeod Health.

Cons

It can take time to develop a full patient load, but that was just my experience as a new APP. I appreciate the time I have been allowed to grow in my new role.

See reviews by: Helpful|Rating|Date|All