Customer Service - Inside Sales Representative McMaster-Carr Employee Review

5.0
Nov 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Worked at Atlanta office for 5 years. the people management on down are wonderful to work for and with. The pay & benefits are suburb, the work atmosphere is excellent. They do expect a full day of hard work, but that is to be expected. It is the best place I have ever worked and I wish I had never left.

Cons

They expect an exemplary work ethic and its not easy to advance, but the pay and raises make up for that. Some times changes come fast, but just go with the flow, because they're for the better.

Explore other reviews about McMaster-Carr

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent people, great opportunities internally and externally to learn. Met some of my best friends there.

Cons

Can be stressful, long hours, and of course at times competitive.

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

- Pay/benefits are incredibly generous - People are generally easy/nice to work with - Note that the Systems department seems to be fairly isolated from the negative issues discussed in other reviews (e.g. tension between warehouse workers and management) - I haven't experienced any of those issues within the systems department. In my opinion, Systems is a great place to work and develop as an engineer. - Hybrid work style (3 days in office). Personally, I like hybrid more than both fully in-office and fully remote styles. - Great cafeteria with good food and cheap prices. - Good work/life balance (outside of being on call, I can leave work at work).

Cons

- Work is not super interesting to me. I come from a highly technical, but very different (not ecommerce/industrial supplies), background where I was doing work I was much more interested in. No doubt there are folks in Systems who love the domain though. - While I'm not on call a ton (1-2 weeks every few months), I really hate being on call. I like to leave work at work. Note that joining at least one reliability team is expected within your first year or so.

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