Great job if you don't want to be challenged - Sales Operations McMaster-Carr Employee Review

3.0
Dec 29, 2015
Recommend
CEO approval
Business Outlook

Pros

There is a lot of opportunity to get moved horizontally through different departments. This helps management to minimize burnout in the employees. You might answer phones for 2 years, then enter fax orders for 2 years, then do business operations for a few years. There is also a great work-life balance for non-management. You work your shift, and then you go home.

Cons

The work is pretty boring, especially if you want to be intellectually challenged. You get no say in which departments you get moved to. They also say they are equal opportunity, but most minorities work in the warehouse, and very few women or minorities are in upper levels of management.

Explore other reviews about McMaster-Carr

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

- Pay/benefits are incredibly generous - People are generally easy/nice to work with - Note that the Systems department seems to be fairly isolated from the negative issues discussed in other reviews (e.g. tension between warehouse workers and management) - I haven't experienced any of those issues within the systems department. In my opinion, Systems is a great place to work and develop as an engineer. - Hybrid work style (3 days in office). Personally, I like hybrid more than both fully in-office and fully remote styles. - Great cafeteria with good food and cheap prices. - Good work/life balance (outside of being on call, I can leave work at work).

Cons

- Work is not super interesting to me. I come from a highly technical, but very different (not ecommerce/industrial supplies), background where I was doing work I was much more interested in. No doubt there are folks in Systems who love the domain though. - While I'm not on call a ton (1-2 weeks every few months), I really hate being on call. I like to leave work at work. Note that joining at least one reliability team is expected within your first year or so.

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