Golden handcuffs type company - Customer Solutions McMaster-Carr Employee Review

2.0
Nov 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Base pay + salary are decent

Cons

Everything else. If you aren’t drinking the company kool aid, you’ll be working everyday on edge wondering how long you’ll be employed with them. Poor training and lack of communication. When you confront higher ups and HR about any confusion or grievances you may have, they fake sympathize with you and refuse to listen — and always give you some generic corporate response as to why things are the way they are.

Explore other reviews about McMaster-Carr

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

- Pay/benefits are incredibly generous - People are generally easy/nice to work with - Note that the Systems department seems to be fairly isolated from the negative issues discussed in other reviews (e.g. tension between warehouse workers and management) - I haven't experienced any of those issues within the systems department. In my opinion, Systems is a great place to work and develop as an engineer. - Hybrid work style (3 days in office). Personally, I like hybrid more than both fully in-office and fully remote styles. - Great cafeteria with good food and cheap prices. - Good work/life balance (outside of being on call, I can leave work at work).

Cons

- Work is not super interesting to me. I come from a highly technical, but very different (not ecommerce/industrial supplies), background where I was doing work I was much more interested in. No doubt there are folks in Systems who love the domain though. - While I'm not on call a ton (1-2 weeks every few months), I really hate being on call. I like to leave work at work. Note that joining at least one reliability team is expected within your first year or so.

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