Customer Service Rep - Customer Service Representative III Mechanics Bank Employee Review

3.0
Nov 16, 2015
Recommend
CEO approval
Business Outlook

Pros

attainable sales goals, little-to-no stress, slow paced environment

Cons

Organization is going down hill especially when Ford Financial bought 65% of the shares and Krista Steele was hired(now let go), decline in growth, always issues with systems and technology, management gets away with everything, no benefits, no set guidelines- rules depends on who you ask!

Explore other reviews about Mechanics Bank

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a new position for me. The training I have received has been exceptional. The vibe in the office so far is really good. I see room for growth and I now have a work life balance.

Cons

I'd like more pay but who doesn't. I believe I am paid correctly for my experience.

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, no work weekends

Cons

Back office operations is extremely unorganized during mergers, there is little to no communication with employees from upper management about plans, changes, etc. The company makes it clear they value profits over people.

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