Difficult transition from another company - Patient Service Representative MedQuest Imaging Employee Review

1.0
Jul 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Descent FMLA benefits when needed.

Cons

The merge from Novant to MedQuest was inconvenient, we basically had to become our own IT support.

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MedQuest Imaging Response
2mo
Thank you for your feedback and for the care you provide your patients. We’re glad our benefits were supportive when needed. We understand that the transition brought challenges, especially around systems and support, and we’re sorry for the added frustration. Your feedback is helpful as we continue working to improve training and IT resources for our teams.

Explore other reviews about MedQuest Imaging

5.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

great people and good boss

Cons

If a patient cancels you dont get paid

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MedQuest Imaging Response
2mo
Thank you for your feedback—we’re glad to hear you’ve had a positive experience with your team and leadership. We did want to note that MedQuest Imaging does not employ RN Staff Nurses, so this review may have been intended for another organization. If this was meant for us, we’d be happy to learn more about your experience.
1.0
Jul 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits and insurance, regular hours

Cons

Everything is now being outsourced overseas or automated behind the scenes. Multiple departments have quietly been laid off or moved to the lowest of the low positions.

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