Pros
-some people are genuinely nice (some) - the bathroom stalls are very private and do not have cracks in between the doors -after working here, I have so much respect and appreciation for my new place of employment
Cons
-everyone in the Patient and Customer Advocacy departments clearly have similar concerns based on the other reviews I have read on here (and they are all pretty spot on), however I really do not believe any of the existing issues will be solved or even acknowledged. Very top down management and there is so much gossip and SO MANY SECRETS! There is no unity or communication within departments or throughout the company. You are constantly micromanaged and it makes you feel like you are back in grade school. Speaking of grade school, this company operates on a point system for the attendance policy and there are absolutely no sick days (if you are sick you have to lose your vacation time and your manager will look down on you). Management sucks and constantly makes bad decisions, yet the workers who are at the bottom of the totem pole get all the pressure/work/blame. This hostile work environment forbids workers to truly thrive and take pride in their work. Oh, and parking sucks. If you are considering taking this job, I would strongly encourage you having a backup plan.