stress! - Financial Counselor MedSrv Employee Review

2.0
Jul 13, 2024
Recommend
CEO approval
Business Outlook

Pros

PTO, insurance options, nice coworkers, good and kind spirited leadership, catered lunches for special events, elegant Christmas parties.

Cons

Call center, too many scripts, unable to provide good customer service due to clients using us as customer service AND billing but not giving us any customer service powers, high turnover, the work is too complex for the pay level, extremely high call volume, too metric based for the complex calls we received.

Explore other reviews about MedSrv

5.0
Jul 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Compensation, great management, tons of incentives

Cons

Benefits are costly, parking is getting scarce

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Not many that I can think of

Cons

I worked for this company 19 years and I didn’t realize how toxic it was until I went to work somewhere else. The company pay is very low and workload is triple what it should be. The HR department is a joke it is run by a bunch of narcissistic entitled family members. You are bullied and not appreciated and their turnover rate is out of this world.

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