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      MedStar Health

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      MedStar Health reviews

      Medical assistant/ patient service coordinator - Anonymous employee MedStar Health Employee Review

      2.0
      Feb 21, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to transfer to other departments, competitive pay

      Cons

      Employees are expected to do far more than what they are paid to do, and it does not seem appreciated. Never asked what can be done to make employment with the company better. Management had minimal knowledge on what to do during an employee exposure, but was more concerned with patient satisfaction than employee safety and well being. I understand that patient satisfaction is important, but employee safety should be more important. Management is most concerned about "picker scores" and making everyone else happy, except the employees. When asked about our opinions, we can give them but we are never heard.

      avatar
      MedStar Health Response
      8y
      We truly appreciate that you’ve taken the time to share your honest feedback with us about working at MedStar Union Memorial. While the patient experience, competitive pay and the flexibility to grow within the organization are important, we understand and do our best to ensure that our employees’ safety and well-being are a priority as well. We take your concerns seriously and would like an opportunity to address them. Since Glassdoor reviews are anonymous, we invite you to contact our Human Resources department by emailing Faina Khrizman, our senior director of Talent Acquisition, directly at Faina.S.Khrizman@medstar.net, to further discuss your concerns. Your feedback is essential for improving and providing a great work experience for all of our employees.

      Explore other reviews about MedStar Health

      5.0
      Jul 10, 2026
      Clinic assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone was kind and supportive

      Cons

      Sometimes the days seemed to drag on

      avatar
      MedStar Health Response
      22h
      Thank you for taking the time to share your feedback. We're thrilled to hear that you had a positive employment experience and enjoyed working with our team. It's great to know you felt supported in your role. We value your feedback and wish you all the best. - MedStar Health Community Manager
      4.0
      Jul 8, 2026
      Patient care technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone works together, My team is amazing

      Cons

      In the beginning I had a rough start but then after while things got better. MY mangers did well with handling the situation at hand.

      avatar
      MedStar Health Response
      22h
      Thank you for taking the time to share your thoughtful feedback. We're glad to hear that your experience improved over time and that you felt supported by your team and leaders. We also appreciate your suggestions regarding workflows, employee recognition, and professional growth opportunities, and we'll be sure to share them with the appropriate leaders. If you’re willing to share additional details about your experience, please fill out our anonymous associate feedback form: MedStarHealth.org/AssociateFeedback. Feedback like yours is invaluable as we continuously strive to create a supportive environment for our associates and provide the highest quality care for our patients. Thank you for being part of our team and for the compassionate service you provide every day. – MedStar Health Community Manager
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