Overworked, under appreciated, under paid - Certified Medical Assistant (CMA) MedStar Health Employee Review

3.0
Dec 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits and PTO are good.

Cons

Terrible communication among management and staff. The DC location is in charge of all the VA locations, and it causes a lot of problems. Huge lack of staff, way too much work for the pay. They cap salaries. They changed the job descriptions last year when they got bought out to be more vague and make it acceptable to blend job responsibilities without getting in trouble. A medical assistant is now also expected to do the job of prior auths, front desk, and administrative assistants. Everyone keeps quitting because they are so burnt out after a year or 2.

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MedStar Health Response
3y
While we’re glad that you are pleased with our comprehensive benefits package and personal time off, it’s disheartening to hear that you are not satisfied with other aspects of your employment. We will certainly pass along your concerns to the most appropriate leaders on our team. We value your feedback and are committed to making improvements that will help our associates succeed.

Explore other reviews about MedStar Health

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone was kind and supportive

Cons

Sometimes the days seemed to drag on

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MedStar Health Response
3d
Thank you for taking the time to share your feedback. We're thrilled to hear that you had a positive employment experience and enjoyed working with our team. It's great to know you felt supported in your role. We value your feedback and wish you all the best. - MedStar Health Community Manager
4.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone works together, My team is amazing

Cons

In the beginning I had a rough start but then after while things got better. MY mangers did well with handling the situation at hand.

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MedStar Health Response
3d
Thank you for taking the time to share your thoughtful feedback. We're glad to hear that your experience improved over time and that you felt supported by your team and leaders. We also appreciate your suggestions regarding workflows, employee recognition, and professional growth opportunities, and we'll be sure to share them with the appropriate leaders. If you’re willing to share additional details about your experience, please fill out our anonymous associate feedback form: MedStarHealth.org/AssociateFeedback. Feedback like yours is invaluable as we continuously strive to create a supportive environment for our associates and provide the highest quality care for our patients. Thank you for being part of our team and for the compassionate service you provide every day. – MedStar Health Community Manager
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