Love the pets - Customer Service Representative (CSR) MedVet Employee Review

5.0
Oct 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Get to work with dogs everyday!!

Cons

Losing pets is a harsh reality.

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MedVet Response
5y
Thank you for sharing your feedback, we are glad that you are on the team. MedVet clients come to us when their pets need specialized, emergency and critical care. We understand this can be difficult as our client servce team is the first to interact with our clients and patients. If you need support, please be sure to reach out to your HR Partner to discuss the different resources available.

Explore other reviews about MedVet

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very generous employee discount for employee pets Ability to bring my pet to work with me, extra helpful on days when my dog has physical therapy appointments scheduled Good team work, everyone seems to answer questions or is willing to explain things Management checks in to see if I feel supportive or if there's anything I need

Cons

I've been at my position for a month now and really don't have any negatives at the moment.

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The staff at the Commerce MedVet have been very supportive and helpful with teaching me the skills I was previously lacking. I got my first feline jugular blood draw and I was also given great tips about IV catheter placement.

Cons

I have no cons, the staff are very welcoming and if you want to learn they want to teach.

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MedVet Response
1w
Thank you for taking the time to share your experience. We are thrilled to hear that the MedVet Commerce team has been so supportive in helping you build your technical skills and confidence. It's wonderful to know you've had opportunities to learn new techniques, such as feline jugular blood draws and IV catheter placement, while receiving encouragement and guidance from your teammates. Thank you for your kind words and encouragement. We appreciate you being part of the MedVet team and look forward to supporting your continued growth and success.
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