Excellent Veterinary Medicine - Customer Service Representative MedVet Employee Review

5.0
May 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Collaborative atmosphere Fantastic career development Competitive salaries Challenging veterinary cases

Cons

High stress environment Frequent technological changes (phone systems, veterinary case software, etc)

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MedVet Response
4y
We appreciate your thoughtful review. With Teamwork being one of our three core values, it's great to hear that you are enjoying the collaborative and team-oriented atmosphere. We are also glad to hear that you feel supported in your career development. Our Career Framework was developed to give our clinical teams access to opportunities in whichever direction they choose to grow. We combine training and mentorship with on the job experience to develop well rounded individuals. MedVet is an independently owned organization that continues to grow our current team members and provide career opportunities as skills and experience are learned. The last few years a lot of work and effort has been put into analyzing job descriptions, role assignment, and fair pay within each geographic area. We are constantly re-evaluating these items and making adjustments where needed. We have made huge improvements in various areas and it has been exciting to share these improvements with our current team members. MedVet continues to be committed to developing and maintaining a culture of wellbeing within our hospitals. Communication continues to be a goal we work on and is our focus for our Employee Experience in 2022. Communication is truly a team-effort from leaders to the broader hospital and between our clinical departments that needs work from all sides. We encourage any concerned team members to reach out to their HR Partner, Clinical Manager or Hospital Director for further discussion. Again, thank you for your feedback.

Explore other reviews about MedVet

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone is super friendly. After a long work shift, I feel appreciated and that I have helped out in a way that makes everything smoother for the next shift.

Cons

After many days working at MedVet, I can't find any cons in the work environment or in my interactions with my coworkers.

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very generous employee discount for employee pets Ability to bring my pet to work with me, extra helpful on days when my dog has physical therapy appointments scheduled Good team work, everyone seems to answer questions or is willing to explain things Management checks in to see if I feel supportive or if there's anything I need

Cons

I've been at my position for a month now and really don't have any negatives at the moment.

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