Great job but high stress - Customer Service Representative MedVet Employee Review

4.0
Apr 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits cute animals

Cons

Long hours on occasion, High stress situation Very sad sick animals

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MedVet Response
2y
Thank you for taking the time to share your experience. We strive to always foster an environment that is compassionate and providing the highest quality of care to our patients. Team members are encouraged to take advantage of the excellent benefits we have that will help everyone navigate the stress of long hours and support your mental and physical health. With initiatives like complimentary subscriptions to mental wellbeing apps, our Employee Assistance Program, and the creation of a well-being room, we hope to continue to support and promote healthy ways of dealing with stress. We appreciate you sharing your feedback.

Explore other reviews about MedVet

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very generous employee discount for employee pets Ability to bring my pet to work with me, extra helpful on days when my dog has physical therapy appointments scheduled Good team work, everyone seems to answer questions or is willing to explain things Management checks in to see if I feel supportive or if there's anything I need

Cons

I've been at my position for a month now and really don't have any negatives at the moment.

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The staff at the Commerce MedVet have been very supportive and helpful with teaching me the skills I was previously lacking. I got my first feline jugular blood draw and I was also given great tips about IV catheter placement.

Cons

I have no cons, the staff are very welcoming and if you want to learn they want to teach.

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MedVet Response
1w
Thank you for taking the time to share your experience. We are thrilled to hear that the MedVet Commerce team has been so supportive in helping you build your technical skills and confidence. It's wonderful to know you've had opportunities to learn new techniques, such as feline jugular blood draws and IV catheter placement, while receiving encouragement and guidance from your teammates. Thank you for your kind words and encouragement. We appreciate you being part of the MedVet team and look forward to supporting your continued growth and success.
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