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Medallion

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Medallion reviews

Would not recommend it - Sr Customer Success Manager Medallion Employee Review

1.0
Sep 19, 2023
Sr customer success manager
Recommend
CEO approval
Business Outlook

Pros

Remote work, pretty good people, decent mission.

Cons

Terrible leadership at the top, constant turn over over management, every team is overworked except maybe eng and product. Unrealistic expectations given to bad customer fits. The cs team is expected to work miracles with customers who are constantly upset. It’s a glorified support role with the pressure of CS. All communication through slack, constantly being asked to manage other departments with little to no executive backing.

Explore other reviews about Medallion

5.0
May 17, 2026
Operations
Recommend
CEO approval
Business Outlook

Pros

Meaningful mission in a space that actually matters. Strong cross-functional team with smart, collaborative people. Real ownership and autonomy across the board. Fast-moving environment where you can grow quickly if you're self-directed.

Cons

Startup pace means processes and tooling are still maturing. If you prefer a highly structured environment, the ambiguity can be an adjustment.

1.0
Jul 8, 2026
Enrollment specialist
Recommend
CEO approval
Business Outlook

Pros

Ok pay, I heard they have good pto.

Cons

Leadership is toxic. The actual good people get burnt out and end up leaving. They do outsourcing to India and they're HORRIBLE!

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