Stay away. Far far away. - Director Medical Guardian Employee Review

1.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The company has a good veneer (brand, CEO, company meetings). There may be some good teams for entry-level jobs (warehouse, sales, customer support). They have occasional company events.

Cons

I've been around the block, and have never seen an exec team so ruthlessly profit driven. Customers' lives depend on the product, but are badly mistreated (high pressure sales, not canceling when people ask, billing after someone dies) and easy customer improvements are not implemented. As an employee, if your life does not revolve around the company, you better leave before you get fired. They squeeze everything they can out of a skeleton crew who are so overworked and underpaid they are like a gal in abusive relationship. I've never seen more turnover anywhere, period.

Explore other reviews about Medical Guardian

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros of the job is that we're not a 24 hour operation the company provides equipment also management is very attentive and there for you if you need any help

Cons

Cons having to cancel services for a deceased customer its tough on the family member especially having to pay for the return of equipment

1.0
Jul 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There used to be a lot. Then it changed.

Cons

Unfortunately, my experience was that the internal culture often overshadowed the mission. Success frequently felt dependent on changing priorities and leadership expectations rather than consistent performance. Goals and direction could shift quickly, making it difficult to know exactly how success would be measured over the long term. Constructive coaching often took a back seat to performance management, leaving employees feeling like they were reacting instead of growing. Collaboration between departments wasn’t always as strong as it needed to be, and communication from leadership could be inconsistent. Employees were expected to adapt quickly, but there wasn’t always the same level of transparency about why decisions were being made. One of the most disappointing aspects of my experience was that long-term contributions and institutional knowledge didn’t always seem to carry much weight. It sometimes felt like results were evaluated in short windows rather than considering the broader value employees had created over time.

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