Growing company that cares about it's employees! - Anonymous Medical Guardian Employee Review

4.0
Aug 11, 2014
Recommend
CEO approval
Business Outlook

Pros

I enjoy coming into work every day! Working in a call center environment my colleagues energy is contagious. The environment is family friendly with activities planned throughout the year such as Medical Guardian Day, birthday celebrations and end of the year party. I trust my boss and I know I can go to her with any questions. Medical Guardian is a company you can feel good about working for, knowing that we are saving lives every day.

Cons

High turnover of sales representatives. 401K doesn't match.

Explore other reviews about Medical Guardian

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros of the job is that we're not a 24 hour operation the company provides equipment also management is very attentive and there for you if you need any help

Cons

Cons having to cancel services for a deceased customer its tough on the family member especially having to pay for the return of equipment

1.0
Jul 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There used to be a lot. Then it changed.

Cons

Unfortunately, my experience was that the internal culture often overshadowed the mission. Success frequently felt dependent on changing priorities and leadership expectations rather than consistent performance. Goals and direction could shift quickly, making it difficult to know exactly how success would be measured over the long term. Constructive coaching often took a back seat to performance management, leaving employees feeling like they were reacting instead of growing. Collaboration between departments wasn’t always as strong as it needed to be, and communication from leadership could be inconsistent. Employees were expected to adapt quickly, but there wasn’t always the same level of transparency about why decisions were being made. One of the most disappointing aspects of my experience was that long-term contributions and institutional knowledge didn’t always seem to carry much weight. It sometimes felt like results were evaluated in short windows rather than considering the broader value employees had created over time.

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