Offshore and Outsourced - Recruiter Medical Solutions Employee Review

1.0
Sep 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Teammates, fully remote, unlimited time off

Cons

Unattainable metrics, low morale, rounds of layoffs, vital departments like onboarding and compliance have been shipped to the Philippines. Constantly changing metrics. Major disconnect between c-level sweeties and sales.

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Medical Solutions Response
9mo
Thank you for sharing your feedback. We understand your concerns around shifting metrics, morale, and organizational changes. We know this can be frustrating, and we’re actively working to improve cross-team communication, performance clarity, and internal systems. While bonus and incentive structures evolve with the business, we remain focused on transparency and support. Your feedback has been shared with our leaders as we remain committed to creating a better employee experience.

Explore other reviews about Medical Solutions

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Best company I have ever worked for!! The culture is unbeatable! Suportive management Remote opportunity Best place ever !!!

Cons

Honestly, I have worked for many companies and there are no cons here.

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

You get a laptop and mouse

Cons

Leadership below the VP level gets in the way of that development. Management leans heavily on rigid, arbitrary metrics — for example, a call-quota formula (100+ calls/day) that doesn't hold up and is flawed when you actually look at how it's calculated. There's heavy oversight of clock-in/out times, lunch breaks, and even restroom time, which creates a culture of surveillance rather than trust. We are adults, no need for micromanaging. Direct Management doesn't separate emotional reactions from business outcomes — when numbers are down, that frustration is visible and passed onto the team rather than handled constructively. When leadership does phone demonstrations to "show how it's done," the execution often doesn't match the standard being enforced, which undermines credibility with the team. There's limited career growth here, financially or in terms of advancement, especially at the SDR/BDR level.

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Medical Solutions Response
14h
Thank you for taking the time to leave a review. We value hearing from employees across the organization, as every perspective helps us continue strengthening our culture and the overall employee experience. We appreciate you sharing your observations around leadership, performance expectations, and career development. Feedback like yours is important as we continue evaluating how we support our teams and create opportunities for employees to grow and succeed. Our employees are essential to fulfilling our mission of connecting care, and we will use your perspective to help guide ongoing improvements.
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