No Longer a good culture. - Recruiter Medical Solutions Employee Review

1.0
Sep 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits are good and decent rates.

Cons

Poor management skills since all the changes over the last 2 years. The culture has diminished to the point of no return. Morale is down, and each person is hanging on by a thread except the chosen few. Separating long time teams and spreading them across the time zones, firing of many long term high ranking recruiters/managers, and utilizing overseas associates are just the beginning. Instituting KP's that are not uniform across all offices. Some offices seem to run like they are not connected to Med Sol. The writing is on the wall that the company has moved in a very different direction.

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Medical Solutions Response
9mo
Thank you for taking the time to share your feedback. We’re truly sorry to hear that the recent changes across the organization have made your experience less than ideal. Our industry has faced rapid shifts, and like many companies, we've had to make difficult choices in response to evolving market conditions. We also hear your concerns about consistency across offices, KPIs, team realignments, and the use of global support resources. These decisions are never made without significant consideration, and our intent is always to build toward long-term sustainability while supporting our people through the transition. We’ve shared this feedback with our leadership, as reviews like yours help us see what’s working and what’s not from the employee perspective. We remain committed to rebuilding trust, improving communication, and reinforcing the culture that has always set Medical Solutions apart.

Explore other reviews about Medical Solutions

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Best company I have ever worked for!! The culture is unbeatable! Suportive management Remote opportunity Best place ever !!!

Cons

Honestly, I have worked for many companies and there are no cons here.

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

You get a laptop and mouse

Cons

Leadership below the VP level gets in the way of that development. Management leans heavily on rigid, arbitrary metrics — for example, a call-quota formula (100+ calls/day) that doesn't hold up and is flawed when you actually look at how it's calculated. There's heavy oversight of clock-in/out times, lunch breaks, and even restroom time, which creates a culture of surveillance rather than trust. We are adults, no need for micromanaging. Direct Management doesn't separate emotional reactions from business outcomes — when numbers are down, that frustration is visible and passed onto the team rather than handled constructively. When leadership does phone demonstrations to "show how it's done," the execution often doesn't match the standard being enforced, which undermines credibility with the team. There's limited career growth here, financially or in terms of advancement, especially at the SDR/BDR level.

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