Great company until the new CEO - System Administrator Medical Solutions Employee Review

1.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

All pros are prior to the new CEO and changes: Amazing work/life balance, great cross, team collaboration, amazing support from direct manager and skip level, inclusive environment

Cons

The only con I had prior to the new CEO was that pay was quite a bit lower, but the amazing work life balance, and people made it worth it. After the new CEO, every single thing went downhill, there were several waves of layoffs, and any semblance of feeling like a human was completely stripped away when originally hiring me on, they were so pleasant to speak to, and as soon as they laid me off every single correspondence after that was cold and dry and mildly aggressive, nobody seemed happy anymore, and a lot of the work was passed on to the individuals that didn’t get laid off, which caused them to be overloaded and underpaid.

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Medical Solutions Response
3mo
Thank you for sharing your experience. We appreciate you taking the time to reflect on both the positive aspects of your time here and how that experience changed over time. Organizational change can impact people in very different ways, and feedback like yours highlights how important it is to stay grounded in communication, support, and consistency, especially during periods of transition. Your insights help inform how we continue to evolve and better support our employees moving forward.

Explore other reviews about Medical Solutions

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Best company I have ever worked for!! The culture is unbeatable! Suportive management Remote opportunity Best place ever !!!

Cons

Honestly, I have worked for many companies and there are no cons here.

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

You get a laptop and mouse

Cons

Leadership below the VP level gets in the way of that development. Management leans heavily on rigid, arbitrary metrics — for example, a call-quota formula (100+ calls/day) that doesn't hold up and is flawed when you actually look at how it's calculated. There's heavy oversight of clock-in/out times, lunch breaks, and even restroom time, which creates a culture of surveillance rather than trust. We are adults, no need for micromanaging. Direct Management doesn't separate emotional reactions from business outcomes — when numbers are down, that frustration is visible and passed onto the team rather than handled constructively. When leadership does phone demonstrations to "show how it's done," the execution often doesn't match the standard being enforced, which undermines credibility with the team. There's limited career growth here, financially or in terms of advancement, especially at the SDR/BDR level.

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