Good pay and PTO, but constant layoffs loom - Anonymous employee Medical Solutions Employee Review

2.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay, PTO policy, remote work

Cons

The company is working to outsource all the roles they can, so layoffs of onshore staff are constant.

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Medical Solutions Response
1mo
Thank you for taking the time to leave a review. We’re glad to hear you valued the pay, PTO policy, and flexibility that remote work provided. We recognize that organizational changes and evolving team structures can have an impact on the employee experience. Perspectives like yours are important as we continue evaluating how we support our teams and move the organization forward. We appreciate you sharing your feedback and the contributions you made during your time with us

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5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Best company I have ever worked for!! The culture is unbeatable! Suportive management Remote opportunity Best place ever !!!

Cons

Honestly, I have worked for many companies and there are no cons here.

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

You get a laptop and mouse

Cons

Leadership below the VP level gets in the way of that development. Management leans heavily on rigid, arbitrary metrics — for example, a call-quota formula (100+ calls/day) that doesn't hold up and is flawed when you actually look at how it's calculated. There's heavy oversight of clock-in/out times, lunch breaks, and even restroom time, which creates a culture of surveillance rather than trust. We are adults, no need for micromanaging. Direct Management doesn't separate emotional reactions from business outcomes — when numbers are down, that frustration is visible and passed onto the team rather than handled constructively. When leadership does phone demonstrations to "show how it's done," the execution often doesn't match the standard being enforced, which undermines credibility with the team. There's limited career growth here, financially or in terms of advancement, especially at the SDR/BDR level.

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