Not the best management - User Experience Designer Medical Solutions Employee Review

1.0
Mar 12, 2021
Recommend
CEO approval
Business Outlook

Pros

The building you go to is great.

Cons

The company doesn't look after you. Treats you badly. Management is not great.

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Medical Solutions Response
5y
We appreciate your feedback. I’m sorry your experience was not a good one. Would you be willing to offer more details, so that we are able to gain insight to your experience? I noticed you are in Reading, England and all of our offices are in the United States. Do you mind sharing which office location you worked in?

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5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Best company I have ever worked for!! The culture is unbeatable! Suportive management Remote opportunity Best place ever !!!

Cons

Honestly, I have worked for many companies and there are no cons here.

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

You get a laptop and mouse

Cons

Leadership below the VP level gets in the way of that development. Management leans heavily on rigid, arbitrary metrics — for example, a call-quota formula (100+ calls/day) that doesn't hold up and is flawed when you actually look at how it's calculated. There's heavy oversight of clock-in/out times, lunch breaks, and even restroom time, which creates a culture of surveillance rather than trust. We are adults, no need for micromanaging. Direct Management doesn't separate emotional reactions from business outcomes — when numbers are down, that frustration is visible and passed onto the team rather than handled constructively. When leadership does phone demonstrations to "show how it's done," the execution often doesn't match the standard being enforced, which undermines credibility with the team. There's limited career growth here, financially or in terms of advancement, especially at the SDR/BDR level.

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