Could be better - Payroll Specialist Medical Solutions Employee Review

1.0
Dec 6, 2023
Recommend
CEO approval
Business Outlook

Pros

I would say the only pro was that it was 100% remote. Also, my teammates were friendly and helpful. I guess also unlimited pto but it was actually limited and there is no pay out when you leave.

Cons

The pay was lower than average and the pay raises felt like pocket change in this economy. It’s hard to get promoted because they play favoritism. There wasn’t much diversity. We had technical difficulties every week that would cause us to work overtime. Management expects you to do extra work like training/extra duties and you don’t ever get compensated for it. It’s not necessary for the whole payroll team to meet 4 days a week every week. I’m so glad that I got out when I did because my calendar was always full of meetings.

Explore other reviews about Medical Solutions

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Best company I have ever worked for!! The culture is unbeatable! Suportive management Remote opportunity Best place ever !!!

Cons

Honestly, I have worked for many companies and there are no cons here.

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

You get a laptop and mouse

Cons

Leadership below the VP level gets in the way of that development. Management leans heavily on rigid, arbitrary metrics — for example, a call-quota formula (100+ calls/day) that doesn't hold up and is flawed when you actually look at how it's calculated. There's heavy oversight of clock-in/out times, lunch breaks, and even restroom time, which creates a culture of surveillance rather than trust. We are adults, no need for micromanaging. Direct Management doesn't separate emotional reactions from business outcomes — when numbers are down, that frustration is visible and passed onto the team rather than handled constructively. When leadership does phone demonstrations to "show how it's done," the execution often doesn't match the standard being enforced, which undermines credibility with the team. There's limited career growth here, financially or in terms of advancement, especially at the SDR/BDR level.

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