Not a living wage - Customer Service Representative Medtronic Employee Review

1.0
Jul 17, 2023
Recommend
CEO approval
Business Outlook

Pros

It’s a job, but not a good one

Cons

Non living wage Management doesn’t care that employees can’t make ends meet No cost of living increases Max performance based raise is 5% - which if you’re paid the base wage of $15.50 is $0.77. It’s a joke. Benefit cost went up this year, company did not increase contribution so increase cost of healthcare went to employees. Cannot afford to contribute to 401k or stock plan due to ridiculously small paychecks just with medical coverage. Extreme micromanagement Leadership is not on the same page and we are given conflicting directives regularly

Explore other reviews about Medtronic

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, work life balance, very good products

Cons

High quotas, travel required just like any med device sales job

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong business impact You often help maintain or improve systems tied to quality, compliance, and product reliability. That can make the work meaningful and visible. Cross-functional exposure The role usually interacts with Quality, IT, Regulatory, Manufacturing, and sometimes R&D. That can build a broad network and good business understanding. Specialized, marketable skill set Experience with quality systems, validation, documentation, audits, and regulated applications can be valuable, especially in medtech, pharma, and other regulated industries. Good mix of technical and process work If you like solving system issues but also improving workflows and controls, this role can be a strong fit. Career mobility It can lead into areas such as: Quality systems management Validation or CSV Regulatory systems Business systems analysis Program or product ownership Compliance leadership

Cons

Heavy documentation burden A lot of the work may involve change control, validation records, SOP alignment, traceability, and audit readiness. That can feel slow or administrative. High compliance pressure Mistakes in quality applications can have significant downstream effects. The role often carries risk sensitivity and scrutiny. Slower pace of change In regulated environments, even simple updates may require formal review, testing, approval, and training. That can be frustrating if you prefer fast execution. Competing priorities You may have to balance user requests, system issues, compliance needs, and audit deadlines at the same time. Limited creativity in some environments Depending on the team, the role may be more about control, stability, and process discipline than innovation.

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